Inkjet and Toner FAQs

Q. Will using a Toner Refill Kit harm my printer, plain paper fax machine or photocopier?

A. Absolutely not. If you follow our simple, Pop and Pour instructions (taking you way less than ten minutes to perform) and inspect your work before reinstalling your cartridge, there is no way the cartridge you revitalize with our products can harm your equipment.

Q. Will the use of a Toner Refill Kit void my warranty?

A. No! In fact, it is against the law (the Sherman and Clayton Anti-Trust Acts, to be specific) to tie the purchase or use of a particular supply to the warranty. In fact, if you want to see what HP has to say about it with your own eyes, check this out (but don't be surprised at the marketing-speak and scare-tactics they employ to try to convince you that you should only buy their over-priced, name-brand, brand-new cartridges):

Q. Why have I heard using a remanufactured cartridge will void my warranty?

A. Profit motives! If the very sincere, very helpful salesperson tells you in all sincerity that using a remanufactured cartridge will void your warranty, you would probably believe them, right? Most people do. Then, based on that salesperson's warnings, they buy an over-priced, brand-name, brand-new cartridge.

Why would they tell you the use of a remanufactured cartridge would void your warranty if it isn't true? The choice is yours - You can give them the benefit of the doubt and believe they are just misinformed or you can believe (what is more likely the case), that they are saying the words they know will convince you to spend 2 - 4 times more money than you have to on a brand-new, name-brand toner cartridge on which they make considerably more commission or profit!

Q. Are there any hazards involved with the handling of toner?

A. No (as long as you use your head!). Here is how HP describes toner. Toner is a nontoxic substance composed of plastic, iron, and a small amount of pigment.

Even with that very benign description, still use your head when handling toner. Use the same common sense you use when you are filling your car with gas (i.e., don't eat it, drink it, purposely inhale large quantities of it, set it on fire... you get the idea). If you want to see what else HP has to say about toner, take a look at this:

Q. How many times can I use a Toner Refill Kit on my name-brand, once-used, empty cartridge?

A. An average of three times (It varies depending on cartridge type). The range is from 1 or 2 times, to 5 or more times. While we have had reports from some users that they have been able to use Easy Refills Kits an even greater number of times on a given empty, the simple (and obvious) rule of thumb is, continue to use Easy Refills Kits until you are no longer satisfied with the print quality.

Q. Why do the Toner Refill Kit instructions recommend initially dispensing only one-third to one-half of the bottle of toner into my empty cartridge instead of the whole bottle?

A. To save you money so you can make the most cost-effective use of your Easy Refills purchase. (If we were sharks we wouldn't tell you this - we're not sharks, we want you to save as much money as possible!) No matter what type of cartridge you use, if your cartridge has never been refilled before (meaning it is just now showing the toner low message for the first time), the chances of it going through one complete additional use are almost 100%.